The AI that automates tenant enquiries
OCCOM Ltd helps UK residential property managers and letting agents harness AI to cut costs, save time, and deliver exceptional tenant experiences.
Our Services
AI solutions tailored for property management
We deploy intelligent AI systems that integrate seamlessly with your existing workflows, transforming how you manage residential properties.
AI Tenant Communications
Our AI handles tenant enquiries 24/7 via phone, email, and chat. It answers questions, books viewings, and qualifies leads instantly — so your team never misses an opportunity.
Maintenance Automation
AI-powered maintenance ticket management that triages issues, dispatches contractors, and keeps tenants informed — reducing resolution times by up to 60%.
Lead-to-Lease Conversion
From first enquiry to signed tenancy agreement, our AI nurtures leads through the entire pipeline — qualifying, scheduling viewings, and generating contracts.
Compliance & Reporting
Stay on top of regulations with AI-driven compliance monitoring. Automated reports, audit trails, and GDPR-compliant data handling built in.
Success Stories
Trusted by property managers across the UK
See how leading letting agents and property managers are using OCCOM to transform their operations.
32 hours
saved weekly
OCCOM's AI transformed our business. We're handling 3x more enquiries with the same team size, and our tenants love the instant responses.
James Thornton
Managing Director, Thornton Lettings
£42k
yearly savings
Our maintenance response time dropped from 48 hours to under 2. The AI triages everything perfectly and our contractors get dispatched automatically.
Sarah Mitchell
Operations Manager, CityView Properties
97%
response rate
We went from 60% to 97% lead response rate overnight. The AI never sleeps, never forgets a follow-up, and our conversion rates have doubled.
David Okafor
Portfolio Director, Greenfield Estates
How It Works
Go live in 3 simple steps
From initial consultation to a fully operational AI system — we handle everything so you can focus on growing your portfolio.
Discovery & Audit
We analyse your current workflows, tech stack, and pain points. Our team maps out exactly where AI can deliver the highest impact for your portfolio.
Custom AI Deployment
We build and deploy AI agents tailored to your specific needs — integrated with your existing property management software, phone systems, and email.
Launch & Optimise
Your AI goes live with full support. We continuously monitor performance, refine responses, and optimise for better results month over month.
Results That Matter
Measurable impact on your bottom line
Our clients see transformative results within the first 30 days of deployment.
60%
Reduction in void periods
Fill vacancies faster with 24/7 lead response
2x
Lead-to-lease conversion
AI nurtures every lead through the pipeline
30hrs
Saved per week
Automate repetitive enquiries and admin tasks
98%
Tenant satisfaction
Instant responses, 24/7 availability
Integrations
Works with your existing tools
OCCOM integrates with the leading UK property management platforms and business tools you already use.
And many more. Custom integrations available for enterprise clients.
Pricing
Plans that scale with you
Transparent pricing with no hidden fees. All plans include setup, training, and ongoing support.
Starter
Perfect for independent landlords and small portfolios
- AI tenant enquiry handling
- Email & chat support
- Up to 50 units
- Basic reporting dashboard
- Email support
Professional
For growing letting agents and property managers
- Everything in Starter
- AI maintenance automation
- Up to 200 units
- PMS integration
- Lead-to-lease pipeline
- Priority support
- Monthly optimisation calls
Enterprise
For large portfolios and housing associations
- Everything in Professional
- Unlimited units
- Custom AI training
- Dedicated account manager
- API access
- SLA guarantee
- Compliance reporting
- White-label options
FAQ
Frequently asked questions
Ready to transform your property management?
Book a free 15-minute consultation with our team. We'll show you exactly how AI can save you time, reduce costs, and improve your tenant experience.
No commitment required · Free consultation · Results in 30 days